Policies for shipping Shipping Policy for Fintook
At Fintook, we prioritize a seamless and transparent experience for our customers. While our core focus is on providing financial services and digital products, we understand that certain physical products, documentation, and merchandise may require shipping. This Shipping Policy outlines the terms and conditions regarding the delivery of physical goods, processing times, shipping costs, and responsibilities. Please read through our policy carefully to understand the procedures and expectations for any product or document shipped by Fintook.
This Shipping Policy applies to all products and documents purchased through the Fintook website that require physical delivery. While the majority of our offerings are digital, any ancillary items like promotional merchandise, welcome kits, and physical contracts or documentation will follow the guidelines set forth in this policy.
- Domestic Shipping (Within Country): Fintook currently offers shipping within [Your Country Name]. Depending on your location, standard shipping times may vary.
- International Shipping: At present, Fintook does not ship physical products or documentation internationally. We are working to expand our services and will notify our customers when international shipping becomes available.
- Order Confirmation: Once a purchase is made, an order confirmation email is sent to the registered email address. This email will include a summary of the items ordered, billing information, and shipping address.
- Processing Time: All orders require a processing time of 1-3 business days before they are shipped. Processing times may vary during peak periods, such as holidays or promotional events.
- Changes to Orders: Any changes to an order, including modifications to the shipping address, must be requested within 24 hours of order confirmation. Requests after this period may not be accommodated.
- Order Tracking: Once your order has been shipped, a tracking number will be provided via email. You can use this number to track the status and estimated delivery time of your package.
- Standard Shipping: Standard shipping is available at a flat rate for all orders. Shipping costs will be calculated based on the weight and dimensions of the product.
- Expedited Shipping: Expedited shipping options are available at an additional cost. The fee for expedited shipping will vary depending on the destination and selected delivery timeline.
- Free Shipping: Fintook offers free standard shipping on orders above a specified amount. This offer may be subject to change or limited to specific regions, as indicated on our website.
- Promotional Offers: From time to time, we may offer promotional shipping discounts. These discounts will be reflected at checkout and may be applied automatically based on eligibility criteria.